Refund policy

Return and Refund Policy

We want you to be happy with your order. If something is not right, contact us at info@aloeremedy.com within 30 days of receiving your item and we will do our best to make it right.

Eligibility

Because Aloe Remedy is a consumable supplement, we can only accept returns on bottles that are unopened and with the safety seal intact. Please include your order number or proof of purchase.

How to start a return

Email us at info@aloeremedy.com before sending anything back. We will confirm your return and provide the correct return address. Items sent back without an approved return cannot be processed.

Return shipping is the customer's responsibility unless the item arrived damaged or we sent the wrong product.

Damaged or incorrect orders

Please inspect your order when it arrives. If your bottle is damaged, defective, or not what you ordered, contact us right away at info@aloeremedy.com and we will replace it or refund you in full at no cost to you.

Opened bottles

We cannot accept returns on opened bottles for safety reasons. If you have started a bottle and something is wrong with it, contact us anyway — we would rather hear from you than have you stay unhappy.

Refunds

Once we receive and inspect your return, we will let you know whether the refund was approved. Approved refunds are issued to your original payment method within 10 business days. Your bank or card issuer may take additional time to post it.

If more than 15 business days have passed since we approved your return and you have not seen the refund, contact us at info@aloeremedy.com.